Supply Chain of Service

Posted by Neil Patel on Dec 12, 2011

I randomly wandered intoManav Sadhna the other day and was treated to a remarkable story from Virenbhai. It had to do with the large number of boxes neatly stacked up next to where we sat, in a corner of the main MS hall. Inside the boxes was over a ton (3,200 lbs. to be exact) of top-of-the-line Helix school supplies from the U.S.: pencil sets, rulers, compasses, easels, art kits, sketch pads, paper cutters, scissors, stationery. Easily, it was thousands of dollars worth of merchandise. It’s all going to be distributed, benefit, and be enjoyed by many hundreds of slum children in the area for a long time to come. How on earth did all of these amazing school supplies land here in the first place? The story is even better than the end result.

Few weeks ago Virenbhai was in Chicago, where he spends part of the year working (to earn his living; the other half of the year he’s in Ahmedabad to volunteer full-time with Manav Sadhna). Out of the blue one evening he got a call from a young woman, Shilpa Patel. Shilpa works in the marketing department at a warehouse/distribution center in the Chicago area. She called Virenbhai to tell him that there is 5 skids full of brand new school supplies from Helix at one of her company’s warehouses. By midnight, all of it would be removed, possibly just discarded away. But wouldn’t it be wonderful if we could take and send the supplies to the kids at Manav Sadhna? Shilpa had volunteered there before, so she knew how joyful the kids would be royally and fully kitted out for back-to-school. She had even gotten the go-ahead from her bosses to let it happen, but they would have to clear everything out of the warehouse by midnight.

Read complete story here

Posted by Neil Patel on Dec 12, 2011 | permalink


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